Jaydien Network Solutions offers a wide array of service contracts that can be tailored to fit the budget as well as the technical needs and requirements of your small to medium size business. Although all of our customers are considered to be prefered customers and receive the highest level of customer service, signing your company up for a service contract will give your business the guaranteed level of service that it demands.
EZPay Priority Support Agreements offer customers the benefit of guaranteed response times, reduced system downtime and reduced hourly rates. Our service agreements do not contain any hidden service fees or costs and your business will never be penalized for having a low amount of activity from month to month.
Level 1 Support
Prepaid: 1-10 Hours
Next Day Repsonse
Level 2 Support
Prepaid: 11-25 Hours
4 Hour Reponse
Level 3 Support
Prepaid: 26-50 Hours
3 Hour Response
Level 4 Support
Prepaid: 51 or more Hours
2 Hour Response
And when you bundle your service contract with a managed service subscription, your business can realize more overall savings while increasing the value of your technology. Strengthen your business and technology investments today by having the right support company behind your business, helping to put that extra money where it needs to go, back into your business.
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Service Contracts
