Computer networks are becoming more and more complex, and managing them is increasingly difficult for overburdened IT administrators. Faced with the expense of keeping a skilled network management team on staff, many companies of all sizes are turning to managed services to keep their networks humming.
Some components included in our managed service support program include:
Help desk support
Patch management
Network administration
Network monitoring and notification
Break/fix support
Software application deployment
MS Exchange/ Outlook maintenance and administration
Preventative Maintenance
And more!
What Are The Benefits?
The benefits to your organization of Managed Services support:
Makes your IT budget more stable and predictable
Enables you to focus on your core business
Increases levels of support and network availability without additional staff
Optimizes performance and maximize your investment in technology
Enhances network security
We can augment your managed service support program with other services that we offer such as:
Policy Writing
Disaster Prevention
Budgeting
Strategic Planning
Application User Training
Major Upgrades and Redesigns
Custom Programming
L.O.B. Application Evaluation
Netwatch LIVE is a subscription-based managed service program that can remotely monitor and maintain your network infrastructure and devices for the purpose of anticipating, detecting and remedying problems before these issues even become noticeable by the end users. By addressing issues before they become escalated problems, SMB's are able to move away from the traditional break-fix approach to IT support and move more towards a proactive and preventative maintenance approach. The product of such a change is less downtime and height productivity office staff.
"Managed Services provides organizations with predictable, business-focused IT Services that optimize operations, manage risk and deliver measurable value. " -- Source: MSP Alliance
"Linked closely to outsourcing, a Managed Service Provider (MSP) provides delivery and management of network-based services, applications, and equipment to customers or other service providers. Managed service providers can be hosting companies or access providers that offer services that can include fully outsourced network management arrangements, including advanced features like a managed help desk, managed backups and restores, managed virtual private network (VPNs), managed firewalls, and automated monitoring/reporting of network servers."
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