The Learning Center Computer Advice Posts My Small Business Needs Computer Support, How Do I Reach A Help Desk?
| My Small Business Needs Computer Support, How Do I Reach A Help Desk? |
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| Written by Brian Fleishman |
| Saturday, 10 October 2009 02:01 |
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If you are a small business like us, you understand the value of your time. And nothing makes a small business owner more upset than when you start spinning your wheels with a pesky computer problem. I mean let’s face it, time is money and your time is better spent focusing on the tasks that you do best, like running your business. So what do you do in this situation? How do you get in touch with a reputable IT Consulting Company or Help Desk Support Company? Well you could call a name out of the yellow pages or google someone in your area, but let’s face it, computer guys are a dime a dozen and who knows if you are going to reach a qualified professional. But for starters, you could try these two suggestions:
If you plan on doing some blind calling for computer help, try to look at their certifications, if posted, or also take a look at what vendors they happend to be partnered with. A lot of times you can tell the skill of the IT consultant by the type of equipment that they can support. For instance our company, Jaydien Network Solutions, it a Cisco Select Partner. This means that we can sell Cisco routing and switching products as well as the unfied communications line of products. And not just any consulting firm can sell these products, you need to become certified by Cisco to do so. So this will indicate the level of commitment and education that a particular IT firm has to the industry and the technology they support. Another good way of determining if an IT support firm is qualified is by looking at their client list. If they post a client list or even some customer testimonials, you can get a good idea of what types of businesses use them already and if you recognise any names. Jaydien Network Solutions posts our customer testimonials right on our website. Lastly, just call them up and try to give the help desk company a good interview. Sometimes just asking good questions will open a can of worms in the insight department. So if you need a good IT Consulting Firm to call, just follow our steps or even give us a call. We offer free consultations and top notch technology support. |
| Last Updated on Monday, 21 December 2009 17:42 |
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