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How To Setup Exchange ActiveSync - HTC Droid ERIS PDF Print E-mail
Written by Brian Fleishman   
Tuesday, 02 February 2010 17:20

Please follow these instructions for setting up your HTC ERIS for Microsoft Exchange ActiveSync. If you have any questions, please ask in the form of a comment on this blog article

  1. From the home screen, touch the applications tab (located in the lower-left).

    home_screen_apps

  2. Touch Mail

    programs_mail

    First Email Account
    Additional Email Account

    First Email Account

    1. Touch Microsoft Exchange ActiveSync.

      email_eas_setup-01

    2. Enter the exchange email address and password then touch Next.

      email_eas_setup-02

    3. If presented, ensure the Exchange server settings are correct then touch Next.
      • Email address
      • Domain - LEAVE BLANK
      • Username
      • Password
        email_eas_setup_next
    4. If presented, ensure the following Exchange server settings are correct then touch Next.
      • Email address
      • Server address: birchler.no-ip.biz
      • Domain: LEAVE BLANK
      • Username
      • Password
      • SSL required
        Enabled when a green check mark is present.

        email_eas_setup_ssl_next
    5. Select the desired data to synchronize with the exchange server then touch Finish setup.
      Enabled when a green check mark is present.

      email_eas_setup-06

    Additional Email Account     (You have already setup a POP account on your phone)
    1. Touch Menu.


      front_menu
    2. Touch More.


      pop_imap_email_add-01


    3. Touch New Account.

      pop_imap_email_add-02

    4. Touch Microsoft Exchange ActiveSync.

      email_eas_setup-01

    5. Enter the exchange email address and password then touch Next.

      email_eas_setup-02

    6. If presented, ensure the Exchange server settings are correct then touch Next.
      • Email address
      • Domain - LEAVE BLANK
      • Username
      • Password

        email_eas_setup_next
    7. If presented, ensure the following Exchange server settings are correct then touch Next.
      • Email address
      • Server address: birchler.no-ip.biz
      • Domain: LEAVE BLANK
      • Username
      • Password
      • SSL required
      • Enabled when a green check mark is present.

        email_eas_setup_ssl_next
    8. Select the desired data to synchronize with the exchange server then touch Finish setup.
      Enabled when a green check mark is present.

      email_eas_setup-06
Last Updated on Monday, 23 August 2010 20:37
 
10 Votes

9 Comments

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  1. avatar Brian Fleishman makes this comment

    Tuesday, 01 June 2010

    From my experience, problems authenticating seem to always revolved around the IIS permissions for the exchange server webserver.

    Let me know if I can help in any other way.

    -Brian

  2. avatar Mel makes this comment

    Tuesday, 01 June 2010

    I am trying to set up my exchange server email, with no luck. I had my system admin come over and take a look and we have tried several did variations for the domain and user name. I still get "Cannot connect to the Exchange server" The other weird thing is when I go to server address via the browser, I can't log in there either. However it works fine on my computer and also on others' phones in the office.

  3. avatar Brian Fleishman makes this comment

    Wednesday, 26 May 2010

    You can try using the FQDM of your server and also try it with and without the /exchange:

    https://yourserver.domain.com/exchange (or http is it is not SSL)

    -or-
    yourserver.domain.com/exchange

  4. avatar Jim makes this comment

    Wednesday, 26 May 2010

    Here is where I am having issues. Once I get to the first page, I put in my username and password and go to the next screen. My email is xxxx@woh.rr.com. So once I get to the next box the Email address block is filled out right...the server address just has: woh.rr.com. The "Domain" block is empty. The username block has my username: xxxxx and the password box is right. When I hit Next, I get: Cannot connect to the Exchange server. What am I doing wrong?

  5. avatar Brian Fleishman makes this comment

    Tuesday, 25 May 2010

    From what I understand, there was an issue with this leaked ROM that required the password to be rentered for GMAIL accounts everytime the phone was reloaded. I was able to replicate that issue.

    My phone had Exchange ActiveSync configured as well and I never had to keep re-entering the password. Nevber had to make any server changes either.

    Perhaps your exchange server IIS virtual directory (EAS) needs the permissions adjusted?

  6. avatar keith makes this comment

    Tuesday, 25 May 2010

    I was recently upgraded to android 2.1 and the software has a security feature that forces a login password every time the phone is opened. Through research, I found out that it is related to exchange server and that we needed to get our service provider to turn off the "require password" feature on the server. We have done this and the password login screen still has not gone away...do I need to change a setting on the phone now????

  7. avatar Kate makes this comment

    Tuesday, 30 March 2010

    Very helpful! Thanks so much!!!

  8. avatar KLPreston Lives Dover NH makes this comment

    Tuesday, 09 March 2010

    Ten Stars, Thank you!!!!!!8-)

  9. avatar KLP Lives makes this comment

    Tuesday, 09 March 2010

    8-)Ten stars! Thanks Much!!!!

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