Contract IT Staffing Services - Jaydien Advantage

IT Service Contracts

Guaranteed IT Support in NJ, When You Need It.

New Jersey's most trusted IT provider since 2002

Reliable IT Support

For 20 years, we have been providing reliable and friendly contract IT staffing services to small and medium sized businesses. Not only do we offer emergency after hours support, but we offer guaranteed response times. Enjoy the peace of mind of knowing that your business will have the IT support when you need it the most by having a support contract with guaranteed response times.
Tailored Packages

We know that every businesses’ needs are completely different from the next business. That is why we offer 100% custom support packages for any business size or budget. We will sit down with you and your staff and develop a custom service contract that addresses all of your technical pain points and focuses on the areas of your IT needs that matter the most to your day to day operations.
Simplified Billing

We can provide your business with either a monthly or annual flat rate service contract solution, making your IT budgeting much more predictable and cost effective.
Better Productivity

Never stress again about network failures or system outages again. Our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they materialize.
Large Team of IT Pros

Take comfort in knowing that our full team of resources are at your staff’s disposal. Our friendly staff has a combined 70 years of IT experience dealing with small and medium sized business IT issues and we are here to help!

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Retainer Based Priority Support Agreement

EZPay Priority Support Agreements, our retainer based support contracts, are great for project work or for companies that are looking to have high level technicians available at reduced hourly rates.

Benefits of a Priority Support Agreement:

Reduced hourly rates
Guaranteed response times
Support for after hours and weekend times
Monthly maintenance schedule for critical workstations and servers
Review and maintain your account online (https://jaydien.ezservicetrax.com)
Your support hours never expire and can carry over from year to year

	Size of Prepaid Block of Time	Hourly Rate	Response Time
Level 1	5 – 10 Hours	Call For Pricing	6 Hour Response Time
Level 2	11 – 25 Hours	Call For Pricing	4 Hour Response Time
Level 3	26 – 50 Hours	Call For Pricing	3 Hour Response Time
Level 4	51 or more	Call For Pricing	2 Hour Response Time